FAQ

What is the dress code?

We suggest stylish, cocktail attire. To enhance the experience for all our guests, gym attire, sports jerseys, athletic shorts, hats, and flip-flops are too informal for the dining experience we provide. Dress code policy is at the discretion of management and will be strictly enforced to maintain an upscale experience for all guests.

Do I need a reservation?

We highly recommend making a reservation. Please note that you may still experience wait with a reservation, especially groups of 5 or more, due to high volume.

How do I make a reservation?

Please visit our reservations page to view availability and make reservations. We accept reservations for parties up to 12 guests. Due to very high volume of calls and direct messages, we are unable to make reservations over the phone, email or direct message.

What is the cancellation policy?

We request a credit card hold for groups of 3 onwards. When you reserve online, you will be asked to enter a credit card to hold your reservation. Reservations may be cancelled without charge up to 24 hours prior. No shows or late cancellations will be charged $30 per reservation. Please note: Cancellations must be completed ONLINE using the link in your confirmation.

How do I cancel a reservation and avoid being charged?

Cancellations can ONLY be made using the link in your reservation confirmation.

Can I request a pink booth with the “Press for Champagne” button?

Our pink booths seat 5-6 guests and are usually used for those group sizes. We try our best to accommodate requests for smaller parties, however, availability is highly dependent on our reservation flow for the evening.

What is your celebration policy?

If you plan on dining with us, we recommend making a reservation. Please note that you may still experience wait with a reservation, especially groups of 5 or more, due to high volume.

Important note: Unfortunately due to fire hazards, we are unable to allow balloons into our venue. If you plan on bringing your own cake, there will be a $40 cake fee that will be charged on your bill. We will store your cake, present it with a sparkler, and have our chef cut it for you. Otherwise, we do have our popular cupcake wheel and 6 layer cakes for celebrating special occasions.

Do you accommodate large parties?

We can accommodate parties up to 12 in our dining areas, parties larger than 12 are coordinated with our events team. For these group sizes, we require a food and beverage minimum starting at $75 per guest depending on availability and requested dates. A 50% deposit is required at time of booking. Please contact us events@xoxodallas.com and an events coordinator will reach out to you. We look forward to hosting your event!

Do you have a private dining room available for meetings or events?

We can do a diverse range of events. If you are interested please email us at events@xoxodallas.com.

Are children allowed at XOXO Dining Room?

While we do not prohibit children, we strongly discourage children under the age of 14. If you would like to bring your child, we recommend making an early reservation. We do not have high-chairs or booster seats. There is no kids menu available. Guests under 21 are not permitted into our cocktail lounge, Mr.X.

What happens if I am running late?

We will honor reservations up to 15 minutes after your reservation time. Please know that confirmed reservations still may experience wait time due to abnormally high wait times right now, especially groups of 5 or more

Do you offer parking?

We offer complimentary Valet Parking before 8PM (Not applicable for brunch).

Can I use the space for a photo shoot?

Please email us at events@xoxodallas.com.

How do I provide feedback?

Please email us at info@xoxodallas.com.

Mr.X: Dress Code?

Dress Code is upscale stylish. No baggy clothes or athletic wear, no flip flops.

How do I get entry into Mr.X?

Mr.X is for members and invited guests. Restaurant guests may get entry by speaking to manager. Also, you may make a reservation online in advance through our website, if Mr.X area is available for that evening it will allow you to make reservations.

Is there a DJ?

There is different nightly entertainment each night, such as dj, burlesque performer, aerialist, singers, etc. Check our social media for updated entertainment information

Garden: Can I come just for cocktails?

Yes, you may enjoy the garden area for cocktails depending upon availability.

What is the difference between love brunch and regular brunch?

  • Love Brunch is on Saturdays and Sundays in the Garden and it is 21 and over (we have Rose, a DJ, and an exclusive love brunch menu at $50 USD per person) – A la carte menu not available.
  • Our regular brunch menu is ONLY offered in the dining room area.